API documentation is autogenerated (e.g., by JavaDoc or Doxygen), and documents APIs completely (e.g., configuration files, property names, etc.). |
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Consists of clear, step-by-step instructions for use or adoption. |
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Documentation is held under version control alongside any code or other product components. |
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Documentation is on the project web site. |
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Documentation on the project web site makes it clear what version of the product the documentation applies to. |
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Does not use terms like “intuitive”, “user friendly”, “easy to use”, “simple” or “obviously”, unless as part of quotes from satisfied users |
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English language descriptions of commands and errors are provided but only to complement the above. |
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For common problems and error messages, the symptoms and step-by-step solutions are provided. |
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For software, a best-practice guideline is selected and code is validated against it. |
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Further information is suitable for the level of the reader, for each class of user. |
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Gives examples of what the user can see at each step, e.g., screen shots or command-line excerpts; installation outcomes; working examples and error examples. |
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Is task-oriented or objective-oriented. |
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Lists resources for further information. |
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Partitioned into sections for users, user-developers and developers (depending on the software). |
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Plain-text files (e.g. READMEs) use indentation and underlining (e.g. === and ---) to structure the text, and avoid TAB character indentation. |
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Provides a high-level overview of the product. |
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States assumed background and expertise of the reader, for each class of user. |
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States command names and syntax, says what menus to use, lists parameters and error messages exactly as they appear or should be typed; or provides similarly explicit instructions on how to apply product. |
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Uses teletype-style fonts for command line inputs and outputs, source code fragments, function names, class names etc.; uses appropriately styled fonts for key information and special terms or links. |
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